As a rule, I never look forward without looking back. I truly believe that, as the saying goes, the past is prologue. In the days and weeks leading up to this now almost exhausted decade, we had high hopes and predictions for:
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| http://eonlineads.com/0/posts/1-Digital-Items/1-Websites/1257172-Dhanwantri-Health-Society.html Having just lived through this century’s teenage years, you know that our predictions were about half right. The Internet has consumed us, and we are talking to personality-starved Siri, Alexa, and Google Assistant, but PCs still exist, and no one is putting a display on my retina. |
Being a Tech Support Agent isn't an easy job. I should know – I've been one at several companies, at different levels, and it can be rough.
Working in tech support means taking calls, emails, or chat sessions from people who aren't happy. It's a lot like a retail customer support job, only without the benefit of body language, eye contact, and other things that make human interaction easier. It's a unique career with unique challenges.
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| http://www.ctfportugal.pt/viewtopic.php?f=39&t=49108 These five "secrets" are a mix of things tech support folks would like to tell you but can't, and a few they'd probably rather me not share at all. The last one certainly falls in that second bucket. |
